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Commercial IT Business Partner - Eastern Europe MCO

応募 後で応募 求人ID R0013592 掲載日 11/04/2019 Location:Budapest, Hungary; Belgrade, Serbia; Bucharest, Romania; Ljubljana, Slovenia; Prague, Czechia; Riga, Latvia; Sarajevo, Bosnia and Herzegovina; Sofia, Bulgaria; Tallinn, Estonia; Vilnius, Lithuania; Zagreb, Croatia

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Job Description

OBJECTIVES/PURPOSE

  • Partner with LOC/MCO leadership team and commercial functions (Access, Medical, Patient Services, Marketing and Sales), assist and lead key business processes to enable business strategy and capabilities from a technology perspective.
  • Manage and drive commercial IT solutions in LOCs aligned with the Global Commercial Strategy. Investigate, channel and manage LOC demand and requirements to global commercial IT functions.
  • Act as single Point of Contact for IT from strategy, through to project and service delivery for the LOC and, partner and liaises with responsible IT stakeholders to provide non-commercial solutions to ensure operational continuity.

Geographic Scope:

MCO EE (Hungary, Bulgaria, Romania, Serbia, Slovenia, Croatia, Bosnia & Herzegovina, Estonia, Lithuania, Latvia)

ACCOUNTABILITIES

  • Act as a pro-active sparring partner to the LOC Leadership Team and contribute and influence on the overall strategic direction of the LOC/MCO and EUCAN Commercial IT Organization.
  • Lead investigation and analyses of business demand/requirements, articulate and manage business cases with LOC commercial functions and leverage the Global commercial toolkit to achieve business objectives
  • Ensure alignment with Global IT on Global initiatives, lead and manage the local deployment of global and regional systems
  • Effectively lead and support Commercial IT & Digital applications and tools at LOC level.
  • Ensure all appropriate risk and security measures are taken for local application compliance.
  • Act as IT SPOC for LOC and liaise with non-commercial IT functions to manage complex non-routine requests and ensure escalations reach accountable and responsible stakeholders.
  • Manage the design and configuration of all commercial and technical aspects within the LOC and coordinates activities with the Head of IT & Digital LOC
  • Contribute to annual budgeting process, aligning functional demand with the commercial strategy and emerging technological opportunities
  • Works independently to navigate complex situations and is primary resource on complex commercial and technology issues. Provides leadership to own discipline and impacts other disciplines.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise(Breadth and depth of knowledge, application and complexity of technical knowledge)

  • Expert knowledge, experience and ability to apply hands-on support to enable Commercial IT and digital tools and data in the LOC.
  • Expert knowledge, experience and know-how of Customer Excellence, Customer Relationship Magenement and Digital Tactics in Life Sciences.
  • Strong knowledge of Takeda’s brands and value to patients
  • Strong knowledge of the application development and project management process
  • Understand and provide clarity and transparency of local commercial needs. Apply global solutions where possible and local solutions only when absolutely necessary.
  • Remain up to date on new and emerging technologies within area of technical expertise.
  • Travel (30%) to countries in Europe and cluster are required

Leadership

  • Ability to communicate a strategy or business case at country leadership level
  • Strong Business Relationship and Stakeholder Management skill required
  • Self-driven and motivated
  • Ability to influence and manage others

Interaction

  • Partner and work with LOCs on BU level and GM level.
  • Closely work with commercial functions in LOC or at regional level e.g. Access, Patient Services, Marketing, launch and sales teams.
  • Partner with Global Commercial IT delivery functions and other functions in IT
  • Partner with Digital marketing agencies to ensure solution delivery
  • Ensure strong partnership and collaboration with Commercial IT colleagues across LOCs and clusters.

Innovation

  • Ensure innovative mindset, be up to date on the latest developments in digital business enablement (BOTS, ioT, AI)

Complexity

  • LOC level and cross-country stakeholders and needs
  • LOC leadership level communication and presentation

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS

  • Bachelor's degree in Computer Science, Business administration, or related field or equivalent experience (minimum)
  • 5+ years of relevant technical experience, including systems analysis, design and implementation.
  • 5+ work experience in roles such as Commercial IT, IT Business Partner Roles, Digital Technologies. Experience in Digital Media, Commercial Reporting, and Digital Marketing desirable.
  • Ability to work in an agile and rapid changing environment with high-quality deliverables and is considered a subject matter expert in the technical/commercial area of expertise.
  • Excellent oral and written communications skills, business acumen with problem-solving and analytical skills
  • Excellent oral and written communication skills in English.

*LI-MO2-EUR

Locations

Budapest, Hungary

Belgrade, Serbia, Bucharest, Romania, Ljubljana, Slovenia, Prague, Czech Republic, Riga, Latvia, Sarajevo, Bosnia & Herzegovina, Sofia, Bulgaria, Tallinn, Estonia, Vilnus, Lithuanuia, Zagreb, Croatia

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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