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TBS People Solutions (HR) Hub Specialist - Norwegian Speaker (1-year contract)

応募後で応募 求人ID R0036321 掲載日 06/15/2021 Location:Lodz, Poland

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Job Description

Are you a talented Specialist in the area of Human Resources with a passion for operational and customer excellence? Do you want to build something next-gen and innovative, while contributing to a greater purpose? As we continue our digital transformation and experience rapid growth in the U.S. and Europe, Takeda Business Solutions (TBS) is now hiring a People Solutions Hub Specialist with a passion for developing trusting relationships with the Business, their employees, and helping patients.

This is a vital role within the People Solutions function— a dynamic team within Takeda Business Solutions. People Solutions is a newly formed function within Takeda Business Solutions (TBS) with the objective of enabling Takeda’s business strategy, delivering simplification, improving service and ensuring a positive employee experience. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the centre of all that we do.


As a People Solutions Hub Specialist in TBS, you will be part of a team responsible for providing HR process, policy and program level support to the entire European Region. Reporting to the People Solutions Hub Leader. The Solutions Hub is beyond a contact centre, it is our multi-channel engagement solution to provide all Takeda European colleagues with a simple and intuitive point of contact for support and action.  This is a critical component of our aspirational exceptional People experience.

Accelerate value & make an impact by:

  • Providing exceptional employee experience through each available channel.  Queries may come from within HR, Leaders within the business or from our people and through numerous channels of communication.  
  • Answering queries regarding HR policy, procedure or the use of HR tools 
  • Supporting HR administration activities via multiple channels in a timely, accurate and efficient manner
  • Offering competent technical knowledge and advice within scope of solutions for HR.
  • Research, resolve or re-direct queries timely and accurately.
  • Process complete and accurate documentation

Required qualifications:

  • 2+ years of experience of working in a customer centric environment, customer mindset, help desk role or equivalent
  • Experience working within a customer services or shared services environment
  • Strong technology skills
  • Demonstrated working knowledge with Microsoft Office products
  • Excellent communication and interpersonal skills
  • Ability to quickly learn and work in cloud-based solutions
  • Fluency in Norwegian

Preferred qualifications:

  • Demonstrated positive and accountable attitude
  • Improvement and solution-oriented mindset
  • Demonstrated problem-solving skills
  • Demonstrated successful interpersonal skills
  • Process and results orientation
  • Building relationships and trust through challenging the status quo
  • 1+ years of experience in Human Resources or equivalent
  • Fluency in Polish and/or any other European languages desireable but non-essential

What Takeda can offer you

  • A flexible work environment  
  • Comprehensive benefits package
  • Continuous professional development and global career opportunities
  • A culture that encourages an entrepreneurial spirit, agile thinking, and collaboration

Ready to reimagine your future?

Go to and search TBS.


Lodz, Poland

Worker Type


Worker Sub-Type

Fixed Term (Fixed Term)

Time Type

Full time