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Commercial IT & Digital Business Partner

応募 後で応募 求人ID R0012746 掲載日 09/30/2019 Location:Shanghai, China

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Job Description


  • The role of the Takeda Commercial IT Lead may be responsible for a specific geographical region or a specific business unit(s).  The role will report to the Commercial IT and Digital, China and maintain a dotted line reporting relationship to the Head of their assigned business unit or geography. They will participate as a member the management team, and partner with the business to lead the Commercial IT organization regionally or for the specific business unit.
  • Strategic Positioning – The role is an industry relevant, strategic technology leader for Takeda.  This leader will help shape and drive growth, innovation and differentiation across the region or BU, while maintaining global alignment, through existing standards and emerging technology
  • Commercial IT Business Partnering – Align and collaborate with Takeda business and IT leaders. Become a single point of contact for your geography or business unit. Act as an advisor and coordinator in identifying and delivering relevant solutions that add business value. 
  • Commercial IT Strategy – The role will be responsible for influencing and understanding the business strategy. Taking this business strategy and defining how it can be enabled with the appropriate technologies (applying existing, emerging and new IT standards).
  • Capability Development and Co-Creation – The role will drive business value across key commercial capabilities including market access, revenue management, product launch, patient services, HCP services, intelligent marketing, sales and business insights. The role should act as an advisor to the business, with the ability to influence stakeholders at all levels to guide and co-create new capabilities that are directly relevant to the regional or BU commercial growth strategy.
  • Integration with IT – The role will collaborate with the Global Head of Commercial IT and other Regional/ BU Heads of Commercial IT to shape IT vision and direction. He/she will be expected to demonstrate leadership and strong people development to contribute to the overall strategic direction of the Takeda IT
  • Operational responsibility – The role will be accountable for day-to-day regional/BU Commercial IT operations and performance while also delivering committed portfolio of Commercial projects. Given that this role acts as a single point of contact between the business and IT, it will be expected that the leader understands and coordinates all aspects of IT including end user experience (infrastructure and applications) under their geographic / BU scope. This may include coordinating a number of IT roles that do not directly report into the Commercial IT lead.


  • Understand and know the business environment and geography that you are accountable for. Understand the IT solutions being consumed in this environment. Help to influence and improve the solutions so that our business partners, customers and patients have the best possible experience with Takeda IT.
    • What countries, what LOC’s, what field offices and employee base is being supported by IT.
    • Know the IT solutions deployed in the environment – both the commercial solutions and all IT technology that supports the user base.
    • Help improve the end user experience from on-boarding to off-boarding.
  • Understand the broader IT organization (Key when acing as a single point of contact) so that the appropriate teams can be engaged correctly to deliver the best solutions.
    • Network with and get to know the key team members across all IT functions (R&D, Corporate IT, Global Manufacturing and Supply, etc.) so that demand and solutions can be best coordinated, especially those areas not directly in the scope of commercial IT
  • Be the best business partner and continue to build your business acumen
    • Understand the Takeda business, its geographies, its franchises, the disease states and the products and services we provide.
    • Align and collaborate with the business leaders in your area. Understand and influence the business strategy. Understand specific business initiatives and goals.
    • Always be identifying and actioning how the business strategy, initiatives and goals can be best enabled using our standard IT solutions. Identify and act appropriately when significant gaps exist between the business strategy and the standard IT solutions available. Always be collaborative and transparent.    
  • Manage business demand
    • Identify specific IT demand from the business that align to enable the strategy.
    • Collaborate to ensure demand is appropriately collected, filtered, consolidated, prioritized, funded and resourced.
    • Create an operating plan showing projects, solutions, timelines and resources (people and monies) to deliver on the approved demand.
    • Communicate and agree the operating plan across the business and IT leadership.
    • Execute the operating plan.
  • Measure progress and stay within agreed budget
    • Use relevant scorecards to monitor and manage progress across operations (end user experience), projects and budget.
    • Take appropriate action to keep on tract to commitments.
    • Communicate progress within the business and IT.
    • Manage the budget for sub-regional Commercial IT and ensure resources are used in an optimal manner and within agreed expenditure budgets
    • Develop and present sub-regional Commercial IT metrics to leadership and own overall sub-regional Commercial IT performance
  • Risk and Compliance
    • Ensure all appropriate risk and security measures are taken for Commercial IT application compliance



  • Bachelor's degree in Computer Sciences, Life Sciences, Business or related subject matter.
  • Minimum 5 years of information management and/or related work experience in Biotech/Pharmaceutical industry
  • 2+ years of working experience managing commercial, medical affairs, and patient service IT initiatives including large external service provider partnerships within Pharmaceutical and/or Biotech environment
  • Experience on IT projects from start to end
  • Strong knowledge of information management, data quality, data constraints and Governance Frameworks
  • Demonstrated experience overseeing CRM or solutions
  • Proven leadership skills and management skills
  • Communication skills; the ability to communicate ideas and data both verbally and written in a persuasive and appropriate matter
  • Ability to engage effectively with colleagues and senior business stakeholders
  • Exceptional attention to detail, accuracy, and a high level of organization skills


Passionate IT Business Partner with:

  • Demonstrated success in the areas of:
    • IT Business Partnership & Relationship Management
    • Value Realization
    • IT Vendor Management/Governance
    • IT Project/Program Management
  • Deep understanding of current and emerging digital capabilities for pharmaceutical sales and marketing organizations, as well as how other entities are deploying these capabilities. Expertise in the areas of:
    • Commercial Data & Analytics
    • Commercial Automation
    • Commercial IT systems
  • Strong collaborating skills
  • Strong commercial business acumen with knowledge of interdependencies that impact the organization
  • Expertise in budget planning and financial management.
  • Excellent communication skills (written and verbal) with ability to listen and influence stakeholders at all levels
  • Passion for optimizing the customer / end-user experience.
  • Proven track record of driving change in processes and organizations, while maintaining working relationships with key business customers.
  • Versed in Risk management possessing ability to identify, analyse, track, manage and resolve risks issues that impact project
  • Expert in technology resolutions in SAP, SaaS, and Cloud
  • Understand and provide clarity and transparency of local Commercial needs
  • Apply global solutions where possible and local solutions only when necessary
  • Experience with full software development life cycle in regulated environment (FDA, GxP, HIPAA, SOX, GDPR and other data privacy, computer system validation, a plus)


  • Access to transportation to attend meetings
  • Ability to travel internationally up to 10%


Shanghai, China

Worker Type


Worker Sub-Type


Time Type

Full time

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