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• Japan Regional Meetings & Travel Lead

応募 後で応募 求人ID R0012114 掲載日 09/13/2019 Location:Tokyo, Japan

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Job Description

  • Cultivate relationships with Board members, TET members, and Business Units and Functions in Japan.
  • Serve as the primary point of contact for Meetings & Travel in Japan.
  • Build regional capabilities for meetings & travel, and ensure global strategies adopted by the meetings and travel COE are in-line with local needs.
  • Deliver world class, cost effective regional meetings and travel services in Japan that consistently meet the expectations of the global organizations and the local operating companies (LOC’s)
  • Establish deep partnerships with both global/local business and Global Meetings & Travel CoE  
  • Oversee day to day travel operations, including regional fleet operations where applicable.
  • Collaborate with procurement team on supplier selection, management and implementation in alignment with the global supplier strategy as defined by the Meetings and Travel COE.
  • Serve as the external subject matter expert as it relates to regional service providers and operating environments i.e. travel, meeting & event service providers.
  • Oversee regional customer service and engagement including communications, social media,  traveler engagement.
  • Monitor the travel customer service email inbox and meetings & events customer service email inbox.
  • In partnership with Meetings & Travel CoE, develop regional traveler education content and information to communicate throughout organization.
  • Oversee regional traveler advocacy program and operations.
  • Support Global Meetings & Events Team with execution of global/local meetings and events.
  • Contribute to the global vision for processes, systems, and tools for meetings & travel.  Leverage digital, automation, and contemporary technology approved by the Meetings and Travel COE within the region.
  • In partnership with Meetings & Travel CoE, organize, prepare, and participate in training seminars.
  • Serve as key contact in region for travel security and duty of care.
  • Monitor and assess preferred hotels, airline contacts, and ground transportation contracts in region to insure contract adherence.
  • Ability to lead  projects related to online booking tools (OBT’s) and possess the ability to work with TMC’s to make changes to the OBT’s as needed

Locations

Tokyo, Japan

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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