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ERP Product Management Learning Lead

応募 後で応募 求人ID R0015785 掲載日 01/21/2020 Location:Zurich, Switzerland

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Job Description

​JOB DESCRIPTION

OBJECTIVES/PURPOSE:

  • Leading learning activities for all ERP processes, establishing and maintaining learning methodologies, content, and processes
  • Oversee application of best practice learning across all ERP Products, across the full learning cycle, including, for example, needs analysis, training design, development, delivery, evaluation feedback, continuous improvement.

ACCOUNTABILITIES:

  • Management of Learning activities across ERP products to achieve the ERP Product Management vision and ensuring the user learning experience is effective
    • Execution of activities as required
    • Guidance and oversight of resources executing activities as required
  • Facilitating the identification of necessary training needs as a result of new or improved ERP product implementation.
  • Managing learning demand and prioritization
  • Training Delivery Management
    • Provide best practice approach and guidance for the delivery of training
    • Analyze user feedback applying this for improvement of delivery
  • Training Material Management
    • Provide best practice approach and guidance for dynamic training material
    • Manage and facilitate the generation of global training materials for all ERP Products
    • Ensuring good quality of materials and adherence to material standards
    • Facilitate review and approval of materials by responsible expert
    • Analyze user feedback applying this for improvement of content
    • Ensure translation of materials follows a structured and governed approach in order to
    • maintain the integrity of the material
  • EPM Programs Learning Management
  • Provide guidance on the defined Training strategy and approach to EPM Program deployment teams.
  • Ongoing monitoring of training strategy execution
  • Governance of activities via standard documentation and processes
  • Continuous improvement of ERP Learning.
    • Identify potential for improvement of learning which leads to e.g. an improved trainee experience, enhanced quality of content, more efficient management of training, more effective knowledge transfer, reduction of training costs
  • As a member of the Change and Communications team support other team activities as needed

REQUIRED QUALIFICATION:

Essential

  • Appropriate Bachelor’s in related specialization area (e.g. Change Management, Business Administration, Human Resources, Training, IS, HR with L&D Specialization) is essential.
  • 3+ years of experience in an area of Organizational Change Management preferably in Training
  • Experience in planning, executing and evaluation of training and trainers, etc.

Desired

  • Experience in learning for ERP Products e.g. SAP, JDE, Ariba.
  • Experience in business partnering providing a support service internally to business stakeholders
  • Ability to lead change in a cross-functional organization
  • Ability to work successfully in multicultural teams and to build a strong relationship with key local and global stakeholders
  • A strong executor, ability to implement deliverables in a timely and effective manner
  • Excellent interpersonal, communication, organizational skills
  • Excellent English language skills
  • Solid IT skills and a quick learner of new project systems
  • Open to new ways of working and applying new methodologies
  • Flexibility to travel to countries/regions where necessary

NOTE: All applicants must hold a Swiss work permit or an EU passport.

Locations

Zurich, Switzerland

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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