Business Analyst - CMS

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Job Description

About the role:

As a Business Analyst in the Calibration Management System (CMS) space within the Plasma-Derived Therapies (PDT) business unit, you will independently serve as a bridge between business stakeholders and technology teams. Your contributions will be crucial in understanding business needs, gathering requirements, translating them into technical specifications, and facilitating communication.

By gathering requirements and facilitating cross-team communication between business and IT teams, this role directly contributes to PDT’s ability to harness data effectively, enhancing decision-making capabilities, and ultimately, competitive advantage in the market. You will be adopting cutting-edge technologies and methodologies which will help Takeda drive innovation, adapt to new opportunities, and continuously evolve in an ever-changing business/technological landscape.

This position will align to Functional Analysis chapter of the ICC and initially report to the Functional Delivery Lead for strategic direction as well as day-to-day management until the role of BA Lead is filled within Takeda ICC. This is expected to be completed by Nov 2024, post which the reporting and managerial responsibilities will be transitioned accordingly.

How you will contribute:

• Gather requirements by understanding & assessing user needs, objectives & pain points
• Translate business requirements into clear functional / technical specifications including clear use cases, user stories, workflows, design documents and similar documents
• Highlight / identify gaps in existing functionality / user requirements
• Support user acceptance testing (UAT) efforts, including test case development, test execution, and issue resolution
• Participate in solution design sessions providing insights and recommendations to ensure the proposed solutions align with business needs
• Facilitate communication and collaboration between business stakeholders and technical teams throughout the project lifecycle, including requirements validation, testing, and deployment
• Conduct impact analysis to assess the implications of proposed changes
• Participate in Agile development process and contribute to sprint planning, daily stand-ups, and retrospectives
• Develop change rationale and perform scoping assessments to determine the feasibility of potential changes
• Collaborate extensively across the organization, keep abreast of industry trends, continuously learn and adapt to new tools and techniques, and contribute to process improvement efforts

Minimum Requirements/Qualifications:

• A Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field is required. A Master's degree in a similar field would be a plus
• 3-5 years of experience in Business Analysis / as a Functional Analyst, with a focus on gathering requirements and designing solutions
• Knowledge of ServiceNow / Nuvolo across Nuvolo GXP Lab asset management and ServiceNow scripting
• Tools like Microsoft Visio, JIRA, Confluence, etc.
• Understanding of requirements, use cases, and specification for features
• Familiarity with project management methodologies
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels
• Self-motivated, with the ability to work independently and handle multiple tasks effectively
• Strong relationship building and team collaboration skills

Preferred requirements:

• Good understanding of service portals, workflow automation and the platform and enterprise architectures in ServiceNow
• Familiarity with design thinking methodologies, enabling the application of human-centered approaches to problem-solving, ideation, and innovation processes
• Certification in Business Analysis (e.g., CBAP, CCBA)

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time