Business Analyst

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team

About the role: 

As a Business Analyst in the Donor Information System (DIS) space within the Plasma-Derived Therapies (PDT) business unit, you will independently serve as a bridge between business stakeholders and technology teams. You will collaborate closely with multiple stakeholders, determine requirements, translate business needs into effective technical solutions, maintaining continuous dialogue with all teams to ensure robustness, accuracy and consistency.  

By gathering requirements and facilitating cross-team communication between business and IT teams, this role directly contributes to PDT’s ability to harness data effectively, enhancing decision-making capabilities, and ultimately, competitive advantage in the market. You will be adopting cutting-edge technologies and methodologies which will help Takeda drive innovation, adapt to new opportunities, and continuously evolve in an ever-changing business/technological landscape.  

This position will align to Functional Analysis chapter of the ICC and initially report to the Functional Delivery Lead for strategic direction as well as day-to-day management until the role of BA Lead is filled within Takeda ICC, post which the reporting and managerial responsibilities will be transitioned accordingly.  

How you will contribute:

• Contribute to the execution team by proactively clarifying requirements, identifying gaps, and escalating risks.
• Collaborate closely with Product Owners, Senior Business Analysts and product stakeholders to ensure functional expectations are understood and delivered.
• Act as a reliable communication link between developers, testers, Quality, and business SMEs.
• Lead requirement‑gathering discussions for low–to–moderately complex features, including understanding user needs, non‑functional requirements, and pain points.
• Analyze requirements and document them into clear, structured artifacts such as Epics, user stories, acceptance criteria, and workflows.
• Create and maintain needed documentation as BRD/FRD, Process flows/ workflow diagrams, Data mapping, interface specifications, integration requirements (APIs, middleware, data mapping)
• Perform functional acceptance of completed user stories and validate that the testcases and overall testing coverage meet the quality standards. Support refinement sessions by validating technical feasibility with development teams.
• Support sprint planning, backlog refinement, and story grooming sessions
• Highlight/identify gaps in existing functionality/user requirements.
• Conduct gap analysis, process mapping, and impact assessments for new enhancements.
• Support and contribute to user acceptance testing (UAT) efforts, including test case development, test execution, issue resolution, and assist in triaging functional defects.
• Liaise with different stakeholders including the client/business owner, project manager, solution architect, developers, testers and validators to ensure timely delivery of items and alignment on system changes
• Understand the business justification for the product, client’s vision, and future scope.
• Create functional design documents and other documentation required as part of GxP documentation process and work closely with the Quality and Validation teams ensuring timely approvals are obtained.
• Ensure documentation remains audit‑ready, consistent, and aligned with development and Quality expectations.
• Maintain Confluence spaces with updated feature details, design notes, and process artifacts.
• Support test case preparation through creation of test scenarios and acceptance tests that align with documented requirements.
• Assist with UAT planning and coordinate with business users to validate feature readiness.

• Perform initial root‑cause assessment for functional issues by reviewing logs, data, and workflows.
• Work closely with developers and architects to define technical solutions and clarify requirements
• Use SQL queries to validate data behavior, troubleshoot inconsistencies, and verify system outputs.
• Partner with the validation team throughout the validation lifecycle to clarify functional requirements, address queries and drive timely resolution of validation findings and issues.
• Provide structured issue documentation for senior analysts and developers.
• Support creation of change rationale and impact assessments for changes within your scope.
• Ensure compliance with change control and validation requirements, especially for GxP systems.
• Collaborate extensively across the organization, keep abreast of industry trends, continuously learn and adapt to new tools and techniques, and contribute to process improvement efforts.

Minimum Requirements/Qualifications:

• A Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field is required
• 3-5 years of experience working as Business Analyst/Product Owner, with a focus on gathering requirements and designing solutions.
• Hands-on experience using
  • Jira
  • Confluence
  • MSSQL
  • MS Office (Word, Excel, PowerPoint, Teams)
  • Figma
• Strong end-to-end BA skills: gathering, analyzing and documenting business and system requirements.
• Understanding of requirements, use cases, and specification for features
• Translation of requirements into technical specifications.
• Familiarity with project management methodologies and tools
• Expertise in Agile (incl. PI Planning, Roadmap Development, Backlog Prioritization etc) and product Mindset & Analytical Skillset
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels
• Strong knowledge of Agile/Scrum methodology and SDLCExperience in change management
• Self-motivated, with the ability to work independently and handle multiple tasks effectively
• Highly organized; able to break down complex problems and set priorities
• Strong relationship building and team collaboration skills

Preferred requirements:

• Regulatory knowledge such as change control processes related to GXP systems including the ability to create and manage change controls to ensure compliance, GXP documentation process and experience in drafting detailed documentation for Verification and Validation cycle.
• Experience working with cloud platforms (AWS/Azure)
• Familiarity with DevOps Practices (CI/CD pipelines)
• Experience with advanced prototyping tools such as Figma
• Experience working with diverse teams including IT, product owners, Quality and external vendors to ensure successful project outcomes.
• Strong understanding of GxP requirements and documentation management.
• Hands-on experience providing support for validation testing and resolving issues that arise during the process.
• Ability to query databases for relevant data requests and evaluations

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time