Digital Learning Analyst, Digital Dexterity

Job Description

The Digital Learning, Analyst is responsible for developing and maintaining the learning ecosystem, designing and managing the delivery of learning experiences. This role supports the organization's IT platform by creating effective training programs and ensuring they meet the needs of various internal teams.

• Domain expertise & content authoring:Act as subject matter expert for assigned Digital Dexterity topics (e.g., Office 365 & Teams, SharePoint, Power Platform — Power Automate/Power BI, Miro, Smartsheet, AI tools/LLMs). Produceaccurate, step-by-step guides, templates, checklists, sampleautomationsand task-based tutorials for business users.

• Prompt & AI artifacts:Create andmaintaina library of validated prompts, example prompts, guardrails and short demonstrationflowsfor everyday AI (including LLM prompting patterns, safety/ethicsnotesand practical use cases).

• Hands-on learning experiences:Design and build practical labs, walkthroughs and sandboxes (tool templates, sample datasets, reproducible automations) that let learners practice real tasks and measure competence.

• Translate SME → learning:Work with technical SMEs to capture tacit knowledge and convert it into clear learning content and performance support that non-technical audiences can adopt. Provide the technical backbone for IDs to design discovery-based learning modules.

• Quality & governance:Ensure technical accuracy, compliance with Takeda policies (data privacy, security), and alignment with DD&T standards. Define safe usage guidance when content involves data access, scripts,automationsor AI.

• Collaboration with Instructional Designers:Partner closely with IDs to align learning outcomes, scope, and assessment approaches; hand off production-ready content, scenarios, jobaidsand acceptance criteria for Bloom modules.

• Pilots & validation:Lead pilot runs for tool-specific labs and workshops, gather technical feedback, refine content, and provide recommendations for adoption and scaling.

• Stakeholder engagement & enablement:Support field enablement by preparing champion packs, quick reference cards and facilitator notes intended for community leads, local L&Dand business stakeholders.

• Continuous improvement:Stay current on new features,releasesand industry best practices for the tools in scope; surface content refresh needs and improvement opportunities.
  

Technical / Functional Skills Required

• Strong practical knowledge of productivity and collaboration platforms (Office 365/Teams/SharePoint), automation solutions (Power Automate, Power BI), collaborative apps (Miro, Smartsheet, Confluence or equivalents) and similar.

• Familiarity with Large Language Models and everyday AI concepts — how LLMs work, prompt engineering fundamentals, limitations, privacy/ethics considerations,and practical applications.

• Proven ability to author hands-on labs, step-by-step procedures, automationtemplatesand reusable artifacts that non-technical users can follow.

• Working knowledge of instructional design principles and experience collaborating with IDs; ability to package technical content into learner-friendly formats.

• Experience creating sample data sets,templatesor sandbox environments for practice scenarios.

• Comfortable creating quick demo videos, annotated screenshots and short screencasts or working with vendors to produce them.

• Good project management skills — able to prioritize multiple content streams, manage dependencies with SMEs and meet delivery timelines.

• Excellent written and verbal English; ability to write succinct technical instructions and to present technical concepts to non-technical audiences.

Behavioural Competencies

• Strong learner and user-focused mindset — designs content for what peopleactually doinstead of theoretical explorations.

• Clear communicator who makes complex topics simple and actionable.

• Collaborative, curious, and comfortable learning new tools quickly.

• Strong attention to detail and risk awareness (data handling, security).

• Pragmatic problem solver — balances ideal learning design with real-world constraints.

Essential Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field.

• Minimum2+ years' experiencein a role combining domain technical work and learning/enablement (examples: digital adoption specialist, learning technologist, product SME for enablement, or learning analyst).

• Demonstrated hands-on experience with at least two of the following sets: Office 365/Teams/SharePoint, Power Automate/Power BI, Miro/Smartsheet/other collaboration tools, or LLM/AI tooling.

• Practical writing portfolio or samples of technical guides, labs,templatesor job aids.

• Fluent in English (speaking and writing) —required.

Desirable

• Certifications such as Microsoft 365 Certified, Microsoft Power Platform fundamentals, or equivalent tool certifications.

• Experience creating prompt libraries / demonstrators for LLMs or practical AI use cases.

• Prior experience in a global, matrixed organization or in life sciences / regulated environment.

• Familiarity with Bloom/EdCastor common enterprise LXP/LMS platforms.

Locations

Worker Type

Worker Sub-Type

Time Type

Full time