Experience Design, Manager

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the needs of patients, our people, and the planet.

Bengaluru has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital, and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC We Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for the backgrounds and abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

Takeda is on a journey to becoming a design-driven organization. To deliver on our goal to become the world’s most trusted digital biopharmaceutical company, Service Design will play a critical role.

The Opportunity

As XD Labs Service designer, you will drive innovation at the India Innovation Centre by collaborating and leading design efforts and integrating user experience across projects. This role blends leadership with creativity and operational hands-on focus to deliver advanced solutions.

In this role, you will help plan and facilitate design workshops (Sprints) projects for a global set of business partners and stakeholders across Takeda and drive Design operations. We work across the organization to bring a human-centered design approach to some of Takeda’s most challenging areas with a specific emphasis on Target digital Product profile and user research.

The Experience Design, Manager is responsible for designing and creating user-facing components of interactive media, such as websites and games. This role focuses on developing user-friendly, attractive, and engaging interfaces, enhancing user experience, and ensuring alignment with Takeda's strategic vision.

How you will contribute:

* Design user-friendly, attractive, and engaging webpages
* Construct less-complex aspects of websites using authoring/layout tools and partner with development teams for more complex aspects
* Administer ongoing website content and functionality
* Design and develop new media interactive tools and graphics to enhance user experience
* Assess and enhance user experience and interaction with new media products
* Lead small project teams and coach junior staff

Skills and qualifications:

•A minimum of 6+ years of expertise in service blueprinting, journey mapping, service design, design strategy, human-centered design, design thinking training, workshops, projects, and agile project management.
•Research and Data Skills to conduct User research, ethnographic methods, data analysis, etc
•Proficient in all user experience activities across product development phases, including user research, low-fidelity design, user interface design, rapid prototyping, iterative design and usability testing.

•Proficient in Digital Tools & Platforms such as Figma, Miro, Adobe XD, analytics dashboards.
•Strong background in human-centred design, design thinking and agile methodologies, capable of applying this knowledge in highly complex situations and coaching others
•Excellent communication, facilitation, and stakeholder management skills including able to handle political environment
•Experience in global collaboration and working within complex organisational structures and across cultures
•Comfortable leveraging emerging technologies, including artificial intelligence tools, to enhance user research, prototyping, and design workflows or similar.

WHAT TAKEDA CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.

• At Takeda, you take the lead on building and shaping your own career.

• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time