Digital Dexterity, Digital Learning Analyst

• Domain expertise & content authoring:Act as subject matter expert for assigned Digital Dexterity topics (e.g., Office 365 & Teams, SharePoint, Power Platform — Power Automate/Power BI, Miro, Smartsheet, AI tools/LLMs). Produceaccurate, step-by-step guides, templates, checklists, sampleautomationsand task-based tutorials for business users.

• Prompt & AI artifacts:Create andmaintaina library of validated prompts, example prompts, guardrails and short demonstrationflowsfor everyday AI (including LLM prompting patterns, safety/ethicsnotesand practical use cases).

• Hands-on learning experiences:Design and build practical labs, walkthroughs and sandboxes (tool templates, sample datasets, reproducible automations) that let learners practice real tasks and measure competence.

• Translate SME → learning:Work with technical SMEs to capture tacit knowledge and convert it into clear learning content and performance support that non-technical audiences can adopt. Provide the technical backbone for IDs to design discovery-based learning modules.

• Quality & governance:Ensure technical accuracy, compliance with Takeda policies (data privacy, security), and alignment with DD&T standards. Define safe usage guidance when content involves data access, scripts,automationsor AI.

• Collaboration with Instructional Designers:Partner closely with IDs to align learning outcomes, scope, and assessment approaches; hand off production-ready content, scenarios, jobaidsand acceptance criteria for Bloom modules.

• Pilots & validation:Lead pilot runs for tool-specific labs and workshops, gather technical feedback, refine content, and provide recommendations for adoption and scaling.

• Stakeholder engagement & enablement:Support field enablement by preparing champion packs, quick reference cards and facilitator notes intended for community leads, local L&Dand business stakeholders.

• Continuous improvement:Stay current on new features,releasesand industry best practices for the tools in scope; surface content refresh needs and improvement opportunities.

Technical / Functional Skills

• Strong practical knowledge of productivity and collaboration platforms (Office 365/Teams/SharePoint), automation solutions (Power Automate, Power BI), collaborative apps (Miro, Smartsheet, Confluence or equivalents) and similar.

• Familiarity with Large Language Models and everyday AI concepts — how LLMs work, prompt engineering fundamentals, limitations, privacy/ethics considerations,and practical applications.

• Proven ability to author hands-on labs, step-by-step procedures, automationtemplatesand reusable artifacts that non-technical users can follow.

• Working knowledge of instructional design principles and experience collaborating with IDs; ability to package technical content into learner-friendly formats.

• Experience creating sample data sets,templatesor sandbox environments for practice scenarios.

• Comfortable creating quick demo videos, annotated screenshots and short screencasts or working with vendors to produce them.

• Good project management skills — able to prioritize multiple content streams, manage dependencies with SMEs and meet delivery timelines.

• Excellent written and verbal English; ability to write succinct technical instructions and to present technical concepts to non-technical audiences.

Behavioural Competencies

• Strong learner and user-focused mindset — designs content for what peopleactually doinstead of theoretical explorations.

• Clear communicator who makes complex topics simple and actionable.

• Collaborative, curious, and comfortable learning new tools quickly.

• Strong attention to detail and risk awareness (data handling, security).

• Pragmatic problem solver — balances ideal learning design with real-world constraints.

Essential Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field.

• Minimum2+ years' experiencein a role combining domain technical work and learning/enablement (examples: digital adoption specialist, learning technologist, product SME for enablement, or learning analyst).

• Demonstrated hands-on experience with at least two of the following sets: Office 365/Teams/SharePoint, Power Automate/Power BI, Miro/Smartsheet/other collaboration tools, or LLM/AI tooling.

• Practical writing portfolio or samples of technical guides, labs,templatesor job aids.

• Fluent in English (speaking and writing) —required.

Desirable

• Certifications such as Microsoft 365 Certified, Microsoft Power Platform fundamentals, or equivalent tool certifications.

• Experience creating prompt libraries / demonstrators for LLMs or practical AI use cases.

• Prior experience in a global, matrixed organization or in life sciences / regulated environment.

• Familiarity with Bloom/EdCastor common enterprise LXP/LMS platforms.

Work Location: Mexico City – Santa Fe.

Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.