Jefe de Calidad Comercial

THE OPPORTUNITY

The Quality Operations Supervisor is responsible for overseeing the quality of processes and product outputs, ensuring compliance with internal standards and regulatory requirements.

This role plays a key part in driving operational excellence by monitoring performance, mitigating risks, optimizing processes, as well as coordinating and overseeing the rest of the activities focused on delivering high-quality outcomes aligned with Takeda’s global standards.

Additionally, this position has a critical responsibility as Responsible Sanitary Representative for warehouse operations, acting before regulatory authorities and ensuring all licenses and quality processes meet COFEPRIS requirements.

MAIN RESPONSABILITIES:

• Define and implement quality standards, processes, and procedures to meet regulatory and internal requirements

• Audit and monitor processes and outputs, identifying risks, deviations, and improvement opportunities

• Conduct product integrity testing to ensure compliance with quality expectations

• Analyze quality data and prepare reports on defects, deviations, and trends

• Lead Corrective and Preventive Action processes and change control activities

• Ensure adherence to Quality Management Systems and regulatory frameworks

• Drive continuous improvement initiatives to optimize quality performance

• Lead, coach, and develop a small team, including performance reviews and resource planning

• Provide technical guidance and support to enhance quality-related capabilities

SKILLS & QUALIFICATIONS:

• 5-6 minimum years of experience as sanitary responsible or related positions with past representation at COFEPRIS

• Mandatory Bachelors or Higher Educational Degree in Pharmaceutics or related

• Proven experience in Quality Assurance / Quality Operations within regulated environments (biotech/pharma) as well as managing ideally high-cost pharmaceutical products

• Strong expertise in auditing, CAPA, and Quality Management Systems (QMS)

• Proficiency in SAP is also preferred

• Fluent business and technical English language level

• Experience coordinating team responsibilities and proactively managing different stakeholders cross-functionally

• Ability to analyze quality data and identify trends, risks, and deviations

• Solid understanding of regulatory compliance standards and change control processes

WHAT TAKEDA OFFERS:

At Takeda, you take the lead in shaping your career. Joining our team in Mexico City provides access to:

• Competitive salary + annual performance bonus

• Monthly meal allowance & supermarket vouchers

• Saving Fund

• Comprehensive healthcare packages (life, medical, dental, vision)

• Additional paid time off

• Strong Diversity, Equity & Inclusion licenses and programs