Organizational Change Management Sr Lead

TheFutureBeginsHere. 

At Takeda,wearecreatinga future-readyorganization,onethatevolvesatthespeedofscienceandtechnologyusingdata and digitaltomeettheneedsofpatients,ourpeople, andtheplanet. Tomakethathappen,weneedyourhelp. 

OurInnovationCapabilityCenters (ICCs) arekeyforTakedatobecomealeadingdigitalbiopharmaceuticalcompany.Byinsourcingdata and digitalcapabilities(e.g.,innovation,skillsets,behaviors),weenablespeedinconnectingandservingpatients. 

Growyourdata and digitalskills,create, andenhancesolutionsforpatientsaroundtheglobe, andhelpuscreate a data and digital-forward Takeda.Thisisauniqueopportunitytobecometheheartofourinternalinnovationengine. 

THE OPPORTUNITY

As our Organizational Change Management Senior Lead, you will lead and support the operational implementation of all change management services to deliver an excellent experience during times of change. 

You will be responsible to execute change management and communications activities to support the adoption of new processes and technology to help Takeda to achieve our digital ambitions ensuring an exceptional end user experience. 

You will lead the preparation of change management assets based on a defined strategic approach, manage, and monitor the change and suggest reinforcements to support the transition.

ACCOUNTABILITIES:

Change and communication service delivery to effectively support change and provide an exceptional people experience. Services include (but not limited to): 

• End to End change & communications services for digitaltechnologyimplementations

• Track change & communicationseffectivenessthrough standard KPIs

• Training within DD&T Programs - Training Material, Training Effectiveness, Training Approach, TNA, Curriculum, LMS, training change agents, etc.

• Identification and mitigation/management of organizational, process, system, and data changes.

ROLE:

• Execution of the defined training approach.

• Whererelevant, collaboration with relevant training team members to deliverexceptional user experience. 

• Execution of communications and engagement activities to drive adoption, including (but not limited to) newsletters, town halls, video scripts, adoption surveys, SharePoint sites, community pages, and FAQs.

• Create and manage a dedicated AI Chatbot supporting the changeeffort.

• Collaborate with communications team members to deliverexceptional user experience.   

• Monitor the changebased on process data and additionalgathered information using data to identify the appropriate measures. 

• Apply the Project Management practices used in Takeda’s DD&T organization, in change and communicationsincluding, Project plan, Milestone Management, Status tracking and reporting, Deliverables Follow Up, Issue and Risk Management

• Guidance and oversight of resourcesexecuting activities asrequired.  

• Implementrelevantcontinuousimprovementideas to ensure the effective management of change (e.g., Lessonslearned, user feedback, RCA’s etc.)  

• Works with stakeholders to identify and implementimprovementswithinchange & communicationsmethods.  

• As a member of the Change and Communications team support other team activities asneeded andparticipatein OCM community activities to support internalcollaboration and capability building.

• Allother duties reasonablyrequiredofthe position.

EDUCATION, BEHAVIOURAL COMPETENCIES:

• Bachelor’s degree in related specialization area (e.g., Change Management, Communications, Business Administration) is essential. 

• A minimum of 8 years of experience in change management in a global setting preferably in an ITfunction .

• Experience in managing change in a diverse data and digital technology landscape. 

• Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations. 

• Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences.

• Ability to work successfully in multi-cultural teams and to build and maintain strong relationship with key local and global stakeholders. 

• Excellent oral and written communications skills, business acumen with analytical and problem-solving skills. 

• Practice efficient time management and coordinates tasks, working in an international environment. 

SKILLS:

• Experience in managing change networks.

• Experience in business partnering and providing support services internally to business stakeholders.

• Experience managing multiple projects and priorities. 

• Master’s degree in a related discipline (e.g., Communications, Change Management, Business Administration, Human Resources, IS).

• Experience in Pharma and End-to-End GxP projects, including Veeva QMS, is a MUST.

Travel Requirements:

• Flexibility to travel in-country and abroad, when required.

WHAT TAKEDA CAN OFFER YOU

Takedaiscertifiedas a TopEmployer,notonlyin México and NorthAmerica,butalsoglobally.   

Noinvestmentwemakepaysgreaterdividendsthantakinggoodcare ofourpeople. Weofferyou: 

• Ameaningfulcareer,groundedin our values. 

• Continuousprofessionalgrowthand globalcareers

• A diverse and inclusivenetworkofcolleagues

• Flexibleworkenvironment,includinghybridworking

• Acollaborativecultureencouraginganentrepreneurialspiritand agilethinking

• A comprehensivesalaryand benefitspackage.

AtTakeda’sICCweUniteinDiversity
Takedaiscommittedtocreatinganinclusive andcollaborativeworkplace,whereindividualsarerecognizedfortheirbackgroundsandabilitiestheybringtoourcompany.Wearecontinuouslyimprovingourcollaboratorsjourneyin Takeda, andwewelcomeapplicationsfromallqualifiedcandidates. Here,youwillfeelwelcomed,respected, andvaluedasanimportantcontributortoourdiverseteam.  

WorkLocation: Mexico City – Santa Fe.

Hybridmodelwithaminimumin-officerequirementofatleast10 (ten)dayspermonth.