Key Account Manager Gastroenterology - Andalucía

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Job Description

About the Role

The Key Account Manager (KAM) – Gastroenterology in Andalucía is a critical field-based role responsible for ensuring business continuity, growth and customer engagement across key hospital accounts in the East region. The role builds strong, compliant and trust-based relationships with HCPs, hospital pharmacies and decision-makers, ensuring optimal use and availability of Takeda’s GI portfolio.

Evolving under a Tech Forward lens, the KAM GI leverages digital tools, AI-supported insights and omnichannel approaches to increase efficiency, sharpen account prioritization and enhance the quality of scientific and commercial interactions—reinvesting time into strategic account planning, customer value creation and cross-functional collaboration.

How You Will Contribute

Therapy & Product Leadership

• Deliver agreed GI strategy and tactics across key accounts, ensuring high-quality scientific exchange (on-label) and commercial execution.

• Lead high-level scientific meetings and act as a trusted therapy partner for prescribers and hospital stakeholders.

• Serve as a key contact for national product training and therapy support within the assigned territory.

Strategic Account Management

• Develop and execute robust key account plans, prioritizing accounts based on data-driven insights and market dynamics.

• Ensure product availability and continuity in collaboration with Market Access and Pharmacy stakeholders.

• Identify unmet needs and propose innovative, compliant solutions aligned with customer priorities.

Commercial Excellence & Data-Driven Execution

• Analyze sales performance, competitor activity and territory trends using CRM, dashboards and AI-supported analytics.

• Continuously adapt strategies based on insights, focusing effort on the highest-impact accounts and opportunities.

• Share best practices and successful tactics within the KAM team to improve overall field effectiveness.

Innovation, Omnichannel & Tech Forward Adoption

• Integrate omnichannel tactics and digital engagement into account plans in alignment with brand strategy.

• Use AI-enabled tools to support customer segmentation, call planning, insight generation and performance tracking.

• Automate low-value administrative tasks (reporting, data consolidation) to reinvest time in strategic thinking, customer engagement and storytelling.

Cross-Functional Collaboration

• Work closely with Medical, Market Access, Pharmacy, Marketing and FLMs to ensure a coordinated One Takeda approach.

• Actively contribute field insights to inform brand, access and medical strategies.

Compliance & Values

• Act in full compliance with ethical, legal and regulatory standards.

• Ensure PTRB principles guide decision-making.

• Report adverse events according to Pharmacovigilance procedures.

• Act as a role model of Takeda values and leadership behaviors.

Skills & Qualifications (Aligned with Tech Forward Evolution)

Education & Experience

• Bachelor’s degree or equivalent.

• Proven experience in hospital sales, ideally in GI / Immunology.

• Experience working with hospital pharmacists, payers and institutional stakeholders.

Core Capabilities

• Strong scientific acumen and ability to translate complex data into meaningful customer dialogue.

• Excellent relationship-building, influence and communication skills.

• Strong business acumen and analytical mindset.

• Digital fluency: CRM, dashboards, AI-supported tools and omnichannel platforms.

• Agile, adaptable and results-driven in fast-changing environments.

• Strong cross-functional collaboration and matrix leadership capabilities.

Locations

Andalucia, Spain

Base Salary Range:

€50,800.00 - €69,850.00

For information about our benefits, please click here.

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time