Sales Force Effectiveness (SFE) Manager

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Job Description

Job Purpose

Lead the transformation of Sales Force Effectiveness (SFE) by driving strategic planning, operational excellence, and digital innovation. The SFE Manager will be responsible for optimizing sales resource allocation, territory alignment, segmentation, and performance management. This role will act as a strategic partner to business units, enabling data-driven decisions and ensuring the sales force operates with agility, impact, and compliance.

Role Core Responsibilities & Accountabilities

• Own and lead Sales Resource Optimization (SRO), Territory Alignment, Segmentation & Targeting, Cycle Planning, and Incentive & Performance Calculations.
• Deploy advanced segmentation models (e.g., 3D segmentation) and ensure alignment with evolving market dynamics.
• Set sales targets across teams in line with strategic priorities and commercial goals.
• Act as the CRM system owner, ensuring effective usage, administration, and continuous improvement.
• Lead the creation of performance dashboards and reports; establish an insight-to-action framework for field and HQ teams.
• Deliver weekly/monthly lead and lag performance analyses; provide ad-hoc insights to challenge assumptions and support strategic decisions.
• Partner with business units and participate in performance review meetings; act as a challenger and enabler.
• Prepare and present leadership team performance reports; facilitate strategic performance discussions.
• Champion digital transformation by scouting and integrating global best practices.
• Lead deployment of new CRM tools and digital consent processes; ensure change management and adoption.
• Accelerate omnichannel content deployment and rep-to-digital journey integration in collaboration with marketing.
• Serve as the digitalization champion within the BOPM team.
• Support launch excellence and brand planning processes.
• Define and maintain SOPs and ways of working for SFE operations.

Role Mandatory Responsibilities

• Adhere to Takeda’s Information Security and Technology Use policies.
• Serve as a Quality Ambassador by promptly reporting any product-related concerns to the Quality team.
• Uphold integrity and ethical conduct in alignment with Takeda’s values (Takeda-ism).
• Complete all mandatory trainings and ensure team compliance with relevant policies and procedures.
• Lead by example in the accurate and timely use of company systems (e.g., Concur, Dakika, Bloom), fostering process discipline across the team.
• Proactively raise compliance or ethical concerns through appropriate Takeda reporting channels

Job Dimension

• OPEX responsibility:                         Yes
• Financial Responsibility:                   Yes
• Volume Impact:                                 Yes
• Revenue Impact:                               Yes

If yes, please explain the impact (Max 30 words): Directly influences sales force productivity, commercial performance, and strategic resource allocation through data-driven leadership and digital enablement.

Role required Qualifications & Capabilities

Qualifications

• Education: Graduate degree in Business Administration, Economics, or Engineering. MBA or MA will be a plus
• Experience: Minimum 5 years in SFE, Commercial Excellence, Business Intelligence, or Project Management. Experience in pharma or healthcare industry is a strong plus.
• Language: Fluent in English (written and verbal); Turkish proficiency.
• Certifications: Project Management certification (e.g., PMP) is a plus.
• Digital & Technology: Advanced proficiency in MS Office, Power BI, and analytical tools. Experience with CRM platforms (e.g., Veeva, Salesforce) is highly desirable.
• Team Leadership: Experience in leading and developing high-performing teams will be a plus.

Capabilities & Behaviors:

• Strong analytical and problem-solving skills
• Strategic thinking and systems mindset
• Agility and ability to lead in evolving environments
• Stakeholder management and cross-functional collaboration
• Change leadership and influence across levels
• Coaching mindset and talent enablement for the SFE team
• Innovation in learning design and delivery
• Cultural sensitivity and adaptability in a global organization

Locations

Istanbul, Turkey

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time