2026 Summer Internship: U.S Medical Digital Engagement & Insights Intern

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Job Description

As a US Medical Digital Engagement & Insights intern, you will support the team in navigating the enterprise-wide migration from Veeva CRM to Salesforce Life Sciences Cloud. You’ll work on:

• CRM Transition Strategy & Enablement:

• Partnering with cross-functional stakeholders to assess the impact of Veeva’s planned transition off the Salesforce platform by 2030.

• Supporting the phased implementation of Salesforce CRM, ensuring alignment with Takeda’s future customer engagement models and minimizing disruption to medical workflows.

• Collaborating with internal teams to document current-state Veeva CRM use cases and Content Engine implications and translate them into future-state Salesforce configurations.

• Email Capability Exploration & Optimization:

• Evaluating and recommending solutions for both home office–driven and MSL-triggered email communications.

• Mapping out technical and operational requirements for compliant, scalable email deployment, ensuring topic tracking and analytics.

• Identifying opportunities to streamline content delivery and improve HCP engagement through modular templates and compliant behavioral triggers.

• Developing SOPs (Standard Operating Procedures) and other key documentation for email creation, tagging, reporting, and dashboard pull-thru.

How You Will Contribute:

As the US Medical Digital Engagement & Insights intern, you will have the opportunity to...

• Exceptional interpersonal, verbal communication, and writing skills.

• Deadline-driven with an elevated level of organizational and planning skills.

• Strong quantitative, analytical, problem-solving, and conceptual skills.

• Proven record of accomplishment in teamwork, adaptability, innovation, initiative, and integrity.

• Global mindset to grow in a diverse work environment. 

• Technical acumen and stakeholder coordination/management.

• Experience or familiarity with CRM systems (Veeva Vault, Salesforce Marketing Cloud, Salesforce Life Sciences Cloud) is highly desirable.

• Understanding of data/software development life-cycle management processes.

Internship Development Opportunities:

• Expand understanding of Customer Experience of the Future (CXF) strategy and Salesforce Life Sciences Cloud capabilities.

• Share knowledge and learnings with the US Medical Digital Engagement team to enhance strategic planning and perspective.

• Foster cross-functional collaboration.

• Build expertise in launching new capabilities by learning how to assess business needs and define solution architecture.

Job Requirements:

• This position will be Hybrid (1-3 days/week in office) out of the Lexington, MA location

• Must be pursuing a Masters or Doctoral degree in Computer Science, Marketing, or related fields

• Must have strong digital and data skill sets

• Currently authorized to work in the United States without sponsorship. Takeda does not provide sponsorship for internship positions.

• Available to work full-time (40 hours per week), within the core business hours of 8:00am – 5:00pm, for 10-12 weeks during the summer months.

For Location:

USA - MA - Hayden - 45-55

U.S. Hourly Wage Range:

$21.00 - $46.00

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - MA - Hayden - 45-55

Worker Type

Employee

Worker Sub-Type

Paid Intern (Fixed Term) (Trainee)

Time Type

Full time

Job Exempt

No

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