Senior Director, Patient Access Brand Strategy and Ops- Dermatology

About the Role

The Senior Director, Patient Access Brand Strategy & Operations –Dermatologyis the enterprise lead responsible for designing, operationalizing, andoptimizingthe full patient access strategy for theDermatology launch and lifecycle. This role ensures thatDermatologypatients experiencetimely,equitable, and seamless access—leveragingaffordability support, hub operations, specialty pharmacy partnerships, digital support solutions, and cross-functional brand alignment.

The leader will translatethe Dermatologybrand vision and strategic imperatives into an integrated patient accessoperatingmodel, partnering closely with Market Access, A&I, Commercial, DD&T, and global launch teams to ensure Takeda delivers abest-in-classexperience for dermatology patients. This role is pivotal to preparingDermatologyfor a competitive psoriatic disease space and will drive tactical execution, operational excellence, and readiness across the entire ecosystem.

How You will Contribute

LeadDermatologyPatient Access Strategy

• Own theend-to-endPatient Access strategy supporting theDermatologylaunch, ensuring alignment to USBU and PAMA goals.

• Activate insights fromDermatologylaunchplanning, patient journey research, and dermatology market dynamics to shape the access model (e.g., unmet needs around emotional burden, disease progression concerns, initiation ease). 

• Partner in setting strategic imperatives forDermatologythat reinforce Takeda’s position as a trusted leader in dermatology. 

Design and GovernDermatologyPatient Support Programs

• Lead the development andexecution of patient support programs includingbenefitsverification, affordability tools, QuickStart models, copay programs, patientassistanceprograms (PAP), and hub services.

• Ensure alignment with enterprise patient support standards outlined in PAMA Brand Strategy & Ops frameworks.

• Collaborate with PAP and patientassistanceteams to ensureDermatology specificbusiness rules, eligibility, financial criteria, and service delivery meet launch needs.

Specialty Pharmacy (SP) & Channel Operations Leadership

• Oversee SP strategy, execution, and performance forDermatology, ensuringtimelydispensing, adherence support, and clarity in provider experience—leveragingSP learnings across PAMA.

• Partner with Trade & Distribution, MACS, and payer teams to ensureoptimalaccesspathways and escalation channels.

CrossFunctionalLaunch Integration

• Serve as the primary PAMA lead forDermatologywithincross-functionallaunch governance, integrating inputs from Commercial, Medical, DD&T, A&I, Access Analytics, and Global Dermatology teams.

• Drive alignment withDermatologyGTM capabilities—particularly patient experience, digital health integration, andcross-functionalreadiness.

• Ensure seamless connection between brand strategy, field access (FAM/FRM), payer strategy, and operational readiness.

Digital +Data EnabledPatient Experience

• Partner with DD&T to incorporate digitalsolutions aspart of the patient access experience. 

• Championdata driveninsights to improveDermatologyaccess performance, including adherence, nonresponse insights, QoL and symptom tracking, and provider decision support.

Operational Excellence & Vendor Management

• Lead external hub and patient services vendors, ensuring high performance, compliance, service quality, contractual alignment, and exceptional patient/provider experience.

• Ensure scalability forhigh-volumedermatology onboarding andmaintaincontinuous improvement practices across all support models.

Leadership, Governance & Talent

• Build and lead ahigh performingteam responsible forDermatologyspecific access operations (rolesidentifiedinfuture stateorg charts). 

• RepresentDermatologyAccess within PAMA leadership forums, ensuring enterprise alignment, visibility, and accountability.

• Set performance standards, KPIs, and dashboards tomonitorprogress and ensure consistent delivery of outcomes.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS 

• 12+ yearsLeader experiencein pharmaceutical patient access, brand strategy & operations, or related commercial/market access roles.

• Launch experienceis stronglypreferred, ideally in specialty, dermatology, immunology, orhigh complexitytherapeutic areas.

• Proven leadership in patient services, hub operations, PAP, SP networks, andcross functionalcommercialization.

• Strong understanding of payer dynamics, reimbursement ecosystems, and affordability strategies.

• Experience integrating digital solutions into patient support models is highly valued.

• Demonstrated ability to influence senior stakeholders and managehigh complexityprograms.

• Strategic +Execution focused:Able to translateDermatology’sbrand and clinical narrative into an operational patient access engine.

• Patient centric:Deeply attuned to the dermatology patient journey and emotional drivers behind treatment engagement.

• Collaborative:Thrives incross functionallaunch environments and quickly buildscoalitionacross BU + global teams.

• Operationally rigorous:Strong in governance, process design, vendor management, and performance accountability.

• Innovative +Digital forward:Embraces new models, insights, and digital capabilities to elevate patient outcomes.

More About Us

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid"in accordance withTakeda's Hybrid and Remote Work policy.